Jim and Hope Terpstra started B & F Pools back in 1975, building inground pools. They saw a need to carry chemicals to help service the pools they were installing, so they opened up a small retail store in DeMotte. BioGuard was chosen as the brand of chemicals to carry because they stressed educating the dealers so that they could help their customers better. Shortly after we got started, our business grew towards the north, and we opened up another retail store in Highland. In 2021 we decided to stop installing new pools and focus on repairs and service of them. We are still family-owned (second and third generation involved) and serve an area radius of about 40 miles from our DeMotte location.
This is the day that the Lord has made; let us rejoice and be glad in it. ~ Psalm 118:24
B & F POOLS knows how to keep your Pool SPARKLING CLEAN (or get it there if it's not). We are your ultimate pool headquarters! We offer a wide range of services and supplies designed to meet your needs.
Watch how to bring in a water sample and why our testing is different from the rest.
Here accuracy counts and we have it! Our test is fast and much more accurate than a simple dip of a test strip at poolside or a self-driven analysis using a computer or mobile application. That’s because we test for several parameters beyond the basics to understand how they may be influencing each other in order to avoid trial and error. Being right the first time saves you time and money.
On top of that, our local water care experts have been trained and certified. They will walk you through the results and are happy to explain anything you might have questions about. Our ALEX recommendations will be sound based upon the way you care for your pool and the accumulated knowledge of all your previous water tests.
Our goal is that you will not only be satisfied with the performance results, but that you gain confidence in the products and advice you receive.
Water testing is important to achieve and maintain a safer swimmer environment. Water chemistry can be quite complex with all the different factors.
For example, if your water is out of balance or your pH isn’t in the right range it can cause problems, such as equipment damage and swimmer discomfort. Balanced water also contributes to the effectiveness of other products so it is an important start to your water care regimen.
We recommend you get your water tested when you open and close your pool. In season it is recommended to test every two weeks or minimum at least once a month. The amount of use and environmental factors can easily change water conditions and staying on things will prevent issues that may prove troublesome to correct if neglected.
We carry most products for inground and above ground pools and replacement parts for Hayward Equipment.
Sales and Returns Terms and Conditions:
A customer may receive a full refund on items returned if ALL of the following conditions are met.
• The purchase was made within the past seven (7) days.
• The original sales slip or register receipt is presented along with the item.
• The merchandise is in new, unused condition.
• The merchandise is in the original, unopened package.
• The merchandise was NOT a Final Sale/No Return item or Seasonal item.
All refunds will be in the same form as used for the purchase. Cash refunds cannot exceed $50.00. A check will be mailed in lieu of cash for returns in excess of $50.00.
No Refunds or Returns on any installed items.
Per E.P.A. Regulations,
no returns or exchanges are permitted on any pool or spa chemicals. Because it is uncertain if the product has been contaminated either knowing or un knowingly by the custoer and the risk of injury to the next purchaser or possibility of chemical impurty (stored improperly) or explosion is forbidden by the EPA. And is an insurance liability.
“B&F Pools” will not be responsible for securing any items that are picked up by a customer and will not be held liable for any damage to the your vehicle due to improperly securing the item, or for damage resulting from chemical spillage or leakage.